Store Sales Support

Employer
The RealReal
Location
New York
Salary
Competitive
Posted
May 14, 2018
Closes
May 24, 2018
Role
Retail
Industry
Service
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Board
NYCityWorks.com

Essential Duties & Responsibilities

  • Greet and assist customers, consignors and guests as they enter the store
  • Help pair guests with luxury items displayed in-store
  • Assist in processing any spillover of consignment drop-offs
  • Provide assistance to the team of store experts via fitting room support, stock checks, refilling of sales floor, processing returns
  • Punctual, reliable and a team player to work alongside our expert team
  • Outgoing, energetic and excited to work in the customer service industry
  • Safely handle and care for all luxury items in-store, from men and women's clothing, jewelry, watches, home and art pieces
  • Sort, display and restock as directed by the floor manager in an organized manner
  • General shopkeeping practices, safety and organization, housekeeping and trash removal, etc.
  • Other responsibilities as designated by the floor manager & assistant floor manager.
  • Passion for delivering a luxury experience each and every day
  • Polished, professional presentation skills
  • Ability to handle multiple complex, time sensitive situations while remaining calm, cool and collected
  • Well presented and possessing excellent communication skills
  • Demonstrates the skill and willingness to take initiative and to pro-actively anticipate organizational needs including the ability to meet external and internal deadlines as required

Ideal applicants will have:

  • Strong communication skills to work with consumers face to face
  • A touch of customer facing experience
  • A desire to work with people, and an understanding of excellence in customer service
  • A professional appearance and demeanor is important
  • You'll need to be self-motivated

Requirements

  • Basic understanding of brands and artists
  • Commitment and curiosity towards expanding expertise in fashion, fine jewelry and watches, and fine art and home
  • Customer service experience a requirement

Physical Demands/Environmental Conditions

  • Ability to lift and move merchandise up to 50 lbs.
  • Weekends required.

Skills

Sectors

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