Phone Order Clerk - Bilingual Spanish

Employer
Staffing Agency
Location
Brooklyn
Salary
Competitive
Posted
May 09, 2018
Closes
Jun 06, 2018
Industry
Service
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Board
NYCityWorks.com
Job Description

We are seeking a Phone Order Clerk for a busy store in Brooklyn. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

???Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Bilingual Spanish
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description We are one of the nation's largest staffing agencies located in lower Manhattan. We offer a complete portfolio of staffing solutions including: Temporary and Full Time placement in the medical fields. We place thousands of candidates in over 1,000 job categories every year. We focus on delivering quality personnel and unsurpassed customer service to maximize the efficiency and productivity of our clients workforce.