customer service

4 days left

Employer
Citizen Financial Resources Inc
Location
Bronx
Salary
Competitive
Posted
Apr 30, 2018
Closes
May 27, 2018
Industry
Service
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Board
NYCityWorks.com
Job Description

We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

???Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

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